While we were at SM Megamall, in Mandaluyong/Ortigas this afternoon, I noticed how most of the call center agents are POORLY DRESSED. I don't understand why they have those kind of clothes given that they earn a lot plus night differential for most plus attendance bonus to those who are always on time for work. Compared to professionals (like me and my friends w/ PRC licenses) who work for firms and private corporations, we earn a little less than what they have but we still manage to dress up, DECENTLY.
So here's the question... why do they have to earn that much when MOST OF THEM what they do at work is sit for 8 hours, deal with crazy irate customers, annoy potential customers (for telemarketing), access social networks while at the site, flirt with their teammates (take note: even if they're already married), have crazy sex while at work, put their customers' calls on hold for a very long time while they smoke outside/eat blah blah blah.
I think this is why most graduates prefer to work in call centers rather than have a better future working with professionals in private firms and corporations. They want the easy life, slack at work and earn THAT MUCH.
Well, all I'm saying is that, shouldn't we, the graduates & professionals who work in private firms, private & multinational corporations get better compensation than those who work in call centers?
*I have nothing against call center agents, I used to be a Technical Support Representative for Dell Printers*
